All returns must be accompanied by a sales receipt and a return authorization number in order to honor the following warranty. A return authorization number can be obtained by calling 513-563-4220.
If a manufacturer's defect or material failure occurs within 180 days of purchase, we will replace or repair the shoes free of charge.
If a manufacturer's defect or material failure occurs past 180 days of purchase, the customer will be issued a partial credit based on the extent of wear and condition of the shoes. This credit can only be used toward the purchase of other Safety Shoe Distributors products.
Credit will not be issued for excessive wear, abuse, cuts, abrasion, chemical or acid burns.
Be sure your shoes fit properly and without pain before wearing them to work. We can not accept soiled, scraped, scuffed, or worn shoes for return. Fit issues are not part of the warranty.